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What can we help with?
Send one simple message and tell us what you were trying to do.
Help with TTC
Email hello@thetripchain.com. Include your phone model and a short description of what happened.
Email TTC supportHelp with a booking
Trip.com handles bookings made on its pages, including payment, confirmation, changes and cancellation. Use the contact details in your Trip.com confirmation for the quickest help.
Keep private details private
Do not send passport numbers, card details, passwords or full booking references in your first message. We will tell you if another detail is genuinely needed.